1.“All you have in business is your reputation – So it’s very important that you keep your work.”
2.“Patience: This is the greatest business asset. Wait for the right time to make your moves.”
3.“Business is all about relationships, how well you build them determines how well they build your business.”
4.“The biggest mistake a small business can make is to think like a small business.”
5.“If your business is not on the internet then your business will be out of business.”
6.“To be successful you have to have your heart in your business and your business in your heart.”
7.“The successful man is the one who finds out what is the matter with his business before his competitors do.”
8.“In the business world, everyone is paid in two coins: cash and experience. Take the experience first; the cash will come later.”
9.“The best customer service is if the customer doesn’t need to call you, doesn’t need to talk to you. It just works.”
10.“The greatest ability in business is to get along with others and to influence their actions.”
11.“The difference between who you are and who you want to be is what you do.”
12.“Plan for what it is difficult while it is easy, Do what is great while it is small.”
13.“Get closer than ever to your customers. So close that you tell them what they need well before they realize it themselves.”
14.“Customer don’t expect you to be perfect. They do expect you to fix things when they go wrong.”
15.“Your Customer doesn’t care how much you know until they know how much you care.”
16.“Where do you put the fear when you choose to innovate? The fear is there, but you have to find a place to put it.”
17.“The goal as a company is to have customer service that is not just the best, but legendary.”
18.“The goal as a company is to have customer service that is not just the best but legendary.”
19.“Customers may forget what you said but they’ll never forget how you made them feel.”
20.“There’s nothing wrong with staying small. You can do big things with a small team.”
21.“It’s fine to celebrate success but it is more important to heed the lessons of failure.”
22.“Never Give up. Today is hard and tomorrow will be Worse, but the day after Tomorrow will be Sunshine.”
23.“Know what your customer want most and what your company does best. Focus on where those two meet.”
24.“There is only one thing that makes a dream impossible to achieve: The fear of failure.”
25.“Every contact we have with a customer influences whether or not they’ll come back. We have to be great every time or we’ll lose them.”
26.“Strength doesn’t come from what you can do. It comes from overcoming the things you once thought you couldn’t.”